Privacy Policy

1. Information We Collect

Depending on how you use the Website, we may collect the following information:

• Contact information you voluntarily provide: when you submit the quick message form, we collect your name, phone number, and message content.
• Submission-related technical information: in order to process your inquiry, we may include the current page URL and other necessary information with your form submission.
• Device and network information: when you browse the Website, servers, CDNs, or third-party technical service providers may automatically record general technical information such as browser type, device information, IP address, access time, referring page, and error logs.
• Dial code identification information: when the Website uses the international phone input component, a third-party service may determine your approximate country or region so that a default dial code can be preselected. This process may involve your IP address or country code information returned by a third party.

The Website currently does not provide member registration, login, online payment, or an order system. Therefore, in principle, we do not actively collect sensitive financial information such as identity documents, payment accounts, or bank card numbers.

2. How We Use Your Information

We collect and use your information mainly for the following purposes:

• To respond to your travel inquiries, partnership requests, or other messages.
• To contact you, arrange follow-up customer service, or provide information about travel services.
• To validate phone number formats, improve the form-filling experience, and increase contact success rates.
• To maintain website security, troubleshoot issues, analyze abnormal requests, and prevent abuse.
• To comply with applicable laws and regulations or cooperate with lawful requests from regulatory or judicial authorities.

We only use your information to the extent relevant and necessary for the purposes described above and do not use your personal data for purposes unrelated to the Website's services.

3. Legal Basis for Processing

We generally process your personal data based on the following grounds:

• Your authorization and consent when you voluntarily submit a form or contact us.
• The necessity of responding to your inquiry, providing website functionality, and completing essential customer service processes.
• The necessity of maintaining website security, system stability, and our legitimate rights and interests.
• Other lawful grounds permitted by applicable laws and regulations.

4. Third-Party Services and Data Sharing

To provide Website functionality, we may use third-party technical services. Based on the current implementation of the Website, such third parties may include but are not limited to:

• Form submission interface: message data submitted through the Website may be sent to a third-party form processing service we use to receive, forward, and handle your message information.
• Phone number component: the Website uses intl-tel-input for international phone number formatting and validation.
• Country or region identification: the phone input component uses https://ipinfo.io/json to determine your approximate country or region and preselect a dial code.
• Static resource services: the Website uses third-party resources from cdnjs, jsDelivr, and Google Fonts, which may collect general technical information when you load pages.

Except for the circumstances above, we do not sell, rent, or trade your personal data to unrelated third parties without your consent. However, we may share, disclose, or transfer necessary information where legally required in the following circumstances:

• As required by laws, regulations, court judgments, government orders, or requests from competent authorities.
• To protect the lawful rights, interests, and safety of the Website, users, or the public.
• In connection with lawful and necessary processing during company restructuring, mergers, or asset transfers.

5. Cookies and Similar Technologies

The Website does not currently deploy login cookies, member identification cookies, or advertising tracking systems on its own. However, during your use of the Website, your browser, third-party resource services referenced by the Website, or underlying network services may still use cookies, caches, logs, or similar technologies to support resource loading, performance optimization, security protection, or regional identification.

You may restrict or delete cookies through your browser settings, but doing so may affect certain functions, including third-party fonts, phone dial code defaults, static resource loading, or page display effects.

6. Data Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this policy or for the period required by applicable laws and regulations. In general:

• Message data you submit may be retained for a reasonable period needed to complete customer contact, service follow-up, internal recordkeeping, or legal compliance.
• Technical logs, error records, and security records are usually retained only as long as necessary for operations, security investigations, and risk control.

Once the retention period expires or the processing purpose has been achieved, we will, within a reasonably practicable scope, delete, anonymize, or de-identify the relevant information unless otherwise required by law.

7. Data Security

We have adopted reasonable administrative and technical measures to reduce the risk of unauthorized access, alteration, disclosure, loss, or misuse of data, including but not limited to access control, submission process management, and third-party service screening.

However, please understand that no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through the message form.

8. Cross-Border Transfers

Some third-party resources, fonts, CDNs, or regional identification services used by the Website may be located outside your jurisdiction. As a result, certain technical data may be transferred, stored, or processed across different countries or regions. By using the Website, you understand and agree to such cross-border data transfers as necessary for website operation.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights regarding your personal data:

• To inquire whether we hold relevant information about you.
• To request correction of inaccurate or incomplete information.
• To request deletion of relevant information where permitted by law.
• To withdraw the authorization and consent you previously gave, without affecting processing carried out before withdrawal based on that consent.
• To contact us with questions, suggestions, or complaints regarding privacy protection.

If you wish to exercise any of the rights above, please contact us using the contact details provided in this policy. To protect your account and data security, we may ask you to provide reasonable identity verification information.

10. Protection of Minors

The Website is primarily intended to provide travel information and inquiry services to users with full civil capacity. If you are a minor, please use the Website and submit personal data only with the accompaniment, guidance, or consent of your guardian. If we discover that personal data of a minor has been collected without appropriate authorization, we will delete the relevant information as soon as reasonably practicable.

11. External Links

The Website may contain links to third-party websites or services. Such third-party websites are independently operated by their respective operators, and their privacy policies and data processing practices are not governed by this policy. Once you leave the Website and visit a third-party website, you should review its privacy policy and assess any related risks on your own.

12. Policy Updates

We may update this Privacy Policy from time to time due to changes in laws and regulations, regulatory requirements, service content adjustments, or website functionality changes. The updated version will be published on this page and will take effect from the date of publication. If a relevant change has a material impact on your rights and interests, we will provide notice in an appropriate manner within a reasonably practicable scope.